ChatBot is your personal assistant that helps you close more sales on Facebook

React quickly, learn more preferences, and close more sales on Facebook chat with ChatBot from BentoWeb. Our ChatBot is integrated with your online shop and can easily be told what to do.

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ChatBot is your personal assistant that helps you close more sales on Facebook

A simpler and smarter response

ChatBot works perfectly with your online shop. It uses dialogs that you created with store policies that you set earlier to automatically communicate with your customers in Facebook messenger. You can see every interaction between ChatBot and customers and can intervene at anytime.

Create your own dialogs

Create your own dialogs

Say hello and learn more about your customers by creating series of simple questions and answers. You can create lasting impressions and reduce agent chat time with following dialog types:

  • Welcome message Say hello and guide your customers the way you want.
  • Menu options Create unlimited series of questions and answers to pinpoint customers' actual needs.
  • Product options Display available products that match with their preferences at the end.
Your own store in Facebook Messenger

Your own store in Facebook Messenger

Turn Facebook Messenger into branch of your online store. Our ChatBot will add important menu to help customers do things that are related to their orders easier such as check delivery status or order details.

ChatBot helps customers to buy
directly from Facebook Messenger

Pinpoint the right products

Pinpoint the right products

Customers can interact and find the right products with ChatBot through series of questions and answers you set. All they have to do is click buy now button right in Facebook Messenger.

Automatic order confirmation

Automatic order confirmation

ChatBot will send order confirmation to your customers through Facebook Messenger if the orders are done with ChatBot or your customers have connect their accounts with your store.

Abandon cart recovery and payment reminder

Abandon cart recovery and payment reminder

ChatBot will send abandon cart recovery and payment reminder notifications to your customers according to policies you have set. Therefore, customers will be automatically notified through email and Facebook Messenger.

Delivery tracking right in Facebook Messenger

Delivery tracking right in Facebook Messenger

Our ChatBot is connected to ThaiPost's delivery tracking system and will keep notify your customers about delivery status of their purchases automatically.

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